Terms and Conditions
Terms & Conditions For Sales of Products and Parts:
1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
We reserve the right to not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact the customer to notify them of the cancellation provided that a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.
We list some examples below.
(a) Payment cannot be cleared through the payment card details provided and requests for further information or contact provide no response within a reasonable time frame for the order concerned. We presume our messages are not received or are being ignored.
(b) Insufficient delivery address details are provided, where we consider the order will not be delivered, through lack of information and we have received no reply to our request for further information.
(d) Insufficient customer details or details for the person paying for the order.
(e) Impossible or incorrect delivery date requested, where other details seem insufficient. No customer reply to query.
(f) Urgent order for immediate dispatch where details are incorrect with no response from customer.
(g) It is our opinion, from assessing the order details, that the order may be fraudulent or erroneous.
Payment information and secure ordering process:
Prices on the website are default to US currency. All payments are in US Dollars.
* You can place your order online using your credit card.
We Accept PayPal, and all major credit cards including VISA, MasterCard, American Express, Discover.
We also accept money orders and personal checks. Money order or checks can be mailed.
ORDER CANCELLATION > CANCELLING A CONFIRMED ORDER:
We reserve the right to cancel an order, or consider the order completed, under certain circumstances.
We further reserve the right not to fully or partly refund the customer where non delivery or incorrect delivery has resulted from circumstances totally out of our control. The decision to refund will relate to circumstances and costs incurred.
Here we provide a few examples of typical problems. This list does not cover all possible situations.
(a) Where every effort has been made to make the delivery to an address given, which proves, in our opinion or that of our delivery agent, to be incorrect or non existent.
(b) We find that after reasonable attempts to make the delivery by our delivery drivers, the recipient will not accept the order, refuses to accept the order, or is obviously, deliberately and constantly unavailable to accept the order, which has been ordered by our customer.
(c) Delivery is correctly made, to an incorrect address, as supplied by our customer and the goods are accepted at that address.
(d) A delivery is made, for the correct order, to the correct delivery address on the correct day but it is accepted by another person who fails to give it to the intended recipient.
We always do our best to make our customers happy. Please contact us using the communication system available at the bottom of this page to obtain a Return Merchandise Authorization Number (RMA) and other Return details.
You have up to 14 days to return items for full credit less shipping.
Shipping and insured charges if any are non-refundable. Any returned item must arrive in good condition at our facility. Refunds will be determined and based upon the condition of the product returned. Returns will not be accepted if item was damaged due to buyer's mishandling of it.
Returns must be shipped via USPS with tracking only. If you decide to return your product via a faster, more expensive shipping carrier, you incur the expenses yourself and any request for reimbursement will be denied.
If you believe that the item you received is defective or has some other issues and your return time period has not expired, you must first send us online RMA request to obtain a RMA number. RMA shipments received MUST have the RMA number clearly visible on outside of the package and include copy of the original order invoice, and a copy of the RMA Request Confirmation, without which the package may be refused, unopened and returned.
Sales tax of 9% is charged only for customers in California state. If we are shipping to California and you are tax exempt, please email your tax exempt information to firstname.lastname@example.org
All customer information and correspondence is regarded as strictly confidential as we protect and support the customer privacy rights. We will not sell, share, rent, or otherwise release any confidential customer information to any unauthorized third party under any circumstance. Specifically noted, we assure that our stored customer emails are safe and we do not use your personal information for any other purpose; we never sell it to any third party; and, we never share it with any third party.
We DO NOT store customer's credit card information on our servers, we use the credit card information entered while ordering a product just to process the order and do not store the credit card information.